Terms of Use — MyQCM Aljazayr by EOSIA Health

Last updated: 27 May 2026
Service: MyQCM Aljazayr and related EOSIA Health services.

These Terms govern access to and use of MyQCM Aljazayr, including MyQCM student learning, adaptive QCM/QROC, smart articles, Dr Paw or other AI assistants, EOSIA Campus, EOSIA Scribe, PHAROS, Curator, content generation, dashboards, teacher accounts, student accounts, institutional spaces, administration tools, beta features, subscriptions, activation cards, and support.

By creating an account, accepting these Terms, activating a card, subscribing, accessing an institutional workspace, or using the service, you agree to these Terms. If you use the service on behalf of a faculty, school, university, company, hospital, training organization, or other institution, you represent that you have authority to bind that institution.

1. Provider information

The service is operated by EOSIA Health.

Legal entity: EOSIA Health — startup undergoing registration (trade register and tax IDs pending)
Registered address: Pavilion 23, Saad Dahlab University Blida 1, Route de Soumâa, BP 270, Ouled Yaïch, 09100 Blida, Algeria
Operational location: Ouled Yaïch, Blida, Algeria
General contact: contact@myqcmdz.com
Legal contact: legal@myqcmdz.com
Privacy contact: privacy@myqcmdz.com

2. Definitions

EOSIA, EOSIA Health, we, us, or our means the entity operating MyQCM Aljazayr.
MyQCM or Service means the MyQCM Aljazayr platform and related services.
User, you, or your means a visitor, student, teacher, contributor, administrator, institution, beta tester, or any person using the Service.
Institution means a faculty, university, school, hospital training department, company, association, public body, or organization using the Service.
User Content means any content you upload, import, type, scan, submit, generate, edit, or publish through the Service.
EOSIA Content means platform content, software, interfaces, databases, questions, explanations, articles, tools, models, documentation, designs, logos, and materials owned or licensed by EOSIA Health.
AI Output means content generated or suggested by AI features, including explanations, summaries, questions, tags, learning recommendations, or drafts.

3. Service description

MyQCM is a medical-learning and educational technology platform. Features may include:

QCM and QROC training;
structured educational articles;
AI explanations and educational assistants;
progress tracking, goals, revision schedules, and recommendations;
knowledge-component tagging and weak-concept analysis;
live sessions, clinical learning labs, and remediation tools;
teacher tools for importing, reviewing, correcting, publishing, and monitoring content;
EOSIA Campus for institutional management;
EOSIA Scribe for notes, scans, extraction, and explanations;
PHAROS and Curator for structuring educational documents and questions;
dashboards, analytics, and reports;
beta or experimental services.

The available features may differ by account type, plan, subscription, activation card, beta status, country, institution, or commercial agreement. We may add, modify, suspend, or remove features as the Service evolves.

4. Acceptance and evidence of agreement

You may accept these Terms by clicking an acceptance button, creating an account, logging in after being notified of updated Terms, activating a paid card, paying for a plan, or using a feature that references these Terms.

EOSIA Health may keep evidence of acceptance, including user identifier, time, version, language, IP-derived technical data, device/browser metadata, and the acceptance method. Such evidence helps protect both users and EOSIA Health.

If you do not agree, do not use the Service.

5. Eligibility and account registration

You must provide accurate, current, and complete information. You must keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials. You must not share your account, sell access, transfer your credentials, or allow unauthorized persons to use your account.

You must notify us immediately if you suspect unauthorized access, credential compromise, misuse, or a security incident affecting your account.

We may require verification, email confirmation, institutional validation, or additional security steps to activate or maintain access.

6. Institutional users

If you use the Service through an institution:

your access may be managed by that institution;
your institution may control class membership, modules, roles, and teacher access;
authorized teachers or administrators may see educational progress and analytics within their scope;
the institution may have a separate agreement with EOSIA Health;
the separate institutional agreement may prevail over these Terms for institution-specific matters;
the institution is responsible for ensuring that its use of student data, content, dashboards, and analytics complies with applicable law and internal rules.

Institutional administrators must not grant access to unauthorized persons, use the platform for unlawful monitoring, or use analytics alone for disciplinary, exclusion, official grading, or high-impact decisions without appropriate human review and due process.

7. Educational use only — no medical advice

The Service is provided for education, training, revision, content organization, and learning support.

The Service does not provide medical advice, diagnosis, prescription, treatment recommendation, patient triage, emergency assistance, clinical decision-making, professional certification, or a substitute for a teacher, physician, pharmacist, healthcare professional, institution, or official medical reference.

You must not use MyQCM to diagnose or treat a patient, decide medication, make clinical decisions, handle emergencies, or replace professional medical judgment. Always verify important information with reliable medical sources, teachers, official references, or qualified professionals.

EOSIA Health does not guarantee exam success, academic ranking, professional competence, clinical accuracy in every case, or acceptance by any institution or authority.

8. AI features and AI Output

AI features may generate explanations, summaries, classifications, tags, questions, suggestions, and learning recommendations. AI Output can be wrong, incomplete, biased, outdated, hallucinated, or unsuitable for a specific context.

You agree that:

AI Output is educational assistance, not final truth;
you will review and verify AI Output before relying on it;
teachers and institutions must validate AI-assisted content before publication or official use;
AI Output must not be used as the sole basis for medical, legal, disciplinary, official academic, or high-impact decisions;
you will not intentionally use AI features to create harmful, illegal, misleading, infringing, defamatory, discriminatory, or unsafe content;
you will not attempt to extract confidential prompts, system instructions, model secrets, credentials, or security configurations;
you will not submit real patient data or sensitive information unless a separate written agreement and legal basis exist.

EOSIA Health may monitor, filter, log, or restrict AI use for safety, security, quality, abuse prevention, and compliance.

9. User Content

You keep ownership of User Content that you lawfully own. You are responsible for User Content you upload, import, submit, generate, edit, or publish.

By submitting User Content, you grant EOSIA Health a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license, limited to what is necessary to operate, secure, provide, improve, and support the Service, including to host, store, copy, process, extract, parse, transform, structure, summarize, classify, generate derivative educational materials, display, transmit, correct, moderate, analyze, troubleshoot, and delete User Content.

This license includes allowing technical processors, AI providers, storage providers, and service providers to process User Content on EOSIA Health’s behalf under appropriate safeguards.

You represent and warrant that:

you have the rights, permissions, and licenses needed to submit User Content;
User Content does not infringe copyright, database rights, trade secrets, confidentiality duties, institutional policies, or third-party rights;
User Content does not contain unlawful, harmful, defamatory, discriminatory, or misleading material;
User Content does not contain real patient data unless separately authorized;
you will comply with academic, professional, and institutional rules.

10. Prohibited patient data and sensitive content

You must not upload real patient medical records, identifiable clinical images, lab results, prescriptions, hospital documents, biometric identifiers, national identifiers, names, contact details, or any information that could identify a patient, unless a separate written agreement expressly permits it and all legal and institutional requirements are satisfied.

If you upload such information by mistake, you must immediately delete it where possible and notify EOSIA Health. EOSIA Health may delete, restrict, or quarantine such content without notice where needed to protect rights, confidentiality, or compliance.

11. Acceptable use

You agree not to:

bypass, disable, or test access controls without authorization;
share paid, beta, teacher, or institutional accounts without permission;
scrape, crawl, copy, export, or mass-download content except as expressly allowed;
reverse engineer or attempt to discover source code, models, system prompts, or internal architecture except where lawfully permitted;
attack, overload, scan, disrupt, or interfere with infrastructure;
introduce malware, exploits, prompt-injection attacks, malicious code, or harmful data;
use the Service for cheating, impersonation, credential sharing, exam misconduct, or academic fraud;
submit illegal, harmful, violent, hateful, discriminatory, defamatory, sexual, infringing, misleading, or unsafe content;
use the Service to provide medical advice to patients or replace clinical judgment;
resell, redistribute, white-label, or commercially exploit the Service without written authorization;
remove legal notices, watermarks, copyright notices, or attribution;
misuse support channels or harass staff, teachers, students, or other users;
use the Service in violation of applicable law, these Terms, or institutional rules.

12. Teacher, contributor, and institutional content responsibilities

Teachers, contributors, and institutions are responsible for reviewing and validating content they import, create, approve, or publish.

They must ensure that educational materials are lawful, accurate enough for the intended educational use, properly sourced where appropriate, and consistent with institutional policies.

EOSIA Health may provide tools for review, correction, tagging, moderation, and publication, but EOSIA Health is not responsible for academic decisions, official course approval, or institutional validation unless expressly agreed in writing.

13. EOSIA intellectual property

EOSIA Health and its licensors retain all rights in the Service, including software, user interface, design, workflows, databases, question banks, algorithms, models, documentation, logos, trademarks, trade names, domain names, brand elements, proprietary educational content, and platform-generated structures.

Except as expressly permitted, you may not copy, reproduce, modify, distribute, sell, lease, sublicense, publish, create competing products from, or exploit EOSIA Content.

No rights are granted except the limited right to access and use the Service according to these Terms and your plan.

14. Feedback

If you provide suggestions, bug reports, ideas, comments, or feedback, you grant EOSIA Health the right to use them without restriction or compensation, provided that EOSIA Health does not misuse your personal data contrary to the Privacy Policy.

15. Plans, subscriptions, activation cards, and payment

Some features may be free, paid, beta-only, subscription-based, activation-card based, institutionally funded, or governed by a separate offer or contract.

Commercial terms may appear in an order form, invoice, checkout page, pricing page, activation-card notice, institutional agreement, or other written document. Those commercial terms form part of the agreement.

Unless otherwise stated:

access is personal and non-transferable;
activation cards may be limited by time, plan, geography, user, institution, or feature;
unused access may expire according to the applicable offer;
prices may change for future periods;
taxes, payment fees, and currency conversion may apply;
refunds are governed by the applicable refund policy, consumer law, or written offer;
non-payment, chargeback abuse, suspected fraud, or misuse may lead to suspension or termination.

EOSIA Health should publish a clear Refund and Cancellation Policy before selling directly to consumers online.

16. Beta, trials, and experimental features

Beta, pilot, preview, experimental, or early-access features may be unstable, incomplete, inaccurate, discontinued, or changed without notice. They may be subject to additional rules.

You use beta features at your own risk. EOSIA Health may collect additional feedback and diagnostic data to improve them, as described in the Privacy Policy.

17. Privacy and data protection

Personal data processing is described in the Privacy Policy. Cookies and similar technologies are described in the Cookie Policy.

You must comply with privacy and confidentiality obligations when using the Service, including when uploading User Content, managing student accounts, or accessing institutional dashboards.

18. Third-party services

The Service may integrate or rely on third-party services such as hosting, payment, analytics, email, storage, AI infrastructure, authentication, or communications tools.

EOSIA Health is not responsible for third-party services outside its reasonable control. Your use of third-party services may be subject to their own terms and policies.

19. Availability, maintenance, and changes

EOSIA Health will use reasonable efforts to keep the Service available, secure, and performant. However, interruptions may occur due to maintenance, deployments, incidents, cyberattacks, third-party providers, network failures, legal requirements, force majeure, or product changes.

EOSIA Health may modify, suspend, limit, or discontinue any part of the Service where necessary for security, compliance, product development, business reasons, or operational needs. For paid plans, material adverse changes should be handled according to the applicable commercial terms and mandatory consumer law.

20. Suspension and termination

EOSIA Health may suspend, restrict, or terminate access if:

you breach these Terms;
you misuse the Service;
payment fails or fraud is suspected;
your account creates security, legal, operational, or reputational risk;
an institution requests removal within its authorized scope;
required by law or authority;
your content violates third-party rights or confidentiality;
you upload patient data or sensitive data contrary to these Terms.

Where reasonable and legally possible, EOSIA Health may provide notice or an opportunity to correct the issue. Immediate suspension may occur for urgent security, legal, or abuse risks.

You may stop using the Service and request account closure according to the Privacy Policy and support procedures. Some data may be retained where required for legal, security, accounting, or legitimate operational purposes.

21. Disclaimers

To the fullest extent permitted by law, the Service and all content are provided “as is” and “as available.” EOSIA Health does not warrant that:

the Service will be uninterrupted, error-free, or secure at all times;
all content or AI Output will be accurate, complete, current, or suitable;
the Service will meet every user’s educational needs;
using the Service will guarantee exam success, grades, rankings, admissions, professional qualification, or clinical competence;
third-party services will remain available or error-free.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable mandatory law.

22. Limitation of liability

To the fullest extent permitted by law, EOSIA Health will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, loss of profits, loss of revenue, loss of opportunity, loss of goodwill, academic loss, examination failure, loss of data not caused by EOSIA Health’s breach of mandatory duty, or damage caused by misuse of the Service.

To the fullest extent permitted by law, EOSIA Health’s total aggregate liability arising out of or relating to the Service is limited to the amount you paid to EOSIA Health for the Service during the twelve months preceding the event giving rise to the claim.

This limitation does not exclude or limit liability that cannot be limited by law, including where applicable fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or mandatory consumer rights.

23. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless EOSIA Health, its team, officers, contractors, and partners from claims, losses, damages, liabilities, penalties, and reasonable costs arising from:

your breach of these Terms;
your User Content;
your violation of third-party rights;
your unauthorized submission of patient data or confidential information;
your unlawful use of the Service;
your misuse of AI Output;
your institutional or teacher decisions made outside EOSIA Health’s control.

This clause applies to institutions and professional users to the fullest extent permitted. For consumers, it applies only to the extent permitted by mandatory law.

24. Copyright and takedown

If you believe content on the Service infringes your rights, contact legal@myqcmdz.com with:

your identity and contact details;
identification of the protected work;
identification of the allegedly infringing content;
your rights or authorization;
a statement of good-faith belief;
any supporting documents.

EOSIA Health may remove or restrict content and may suspend repeat infringers.

25. Force majeure

EOSIA Health is not liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, civil unrest, strikes, internet outages, provider failures, cyberattacks, government actions, legal restrictions, epidemics, or power failures.

26. Notices

EOSIA Health may provide notices through the Service, account area, email, website banner, or other reasonable means. You are responsible for keeping contact information up to date.

27. Governing law and disputes

These Terms are governed by the laws of Algeria, unless mandatory law requires otherwise or a separate written agreement states otherwise.

Subject to mandatory consumer protections and applicable procedural rules, disputes should be submitted to the competent courts of Blida, Algeria.

Before formal proceedings, the parties should attempt to resolve the dispute amicably by contacting legal@myqcmdz.com.

28. Changes to these Terms

EOSIA Health may update these Terms. The updated version should show the effective date. Material changes should be communicated through a reasonable channel. Continued use after the effective date means acceptance, where permitted by law. If you do not agree to material changes, you should stop using the Service and may request account closure.

29. Language

These Terms may be available in Arabic, French, English, or other languages. If versions conflict, the version designated in the applicable order, institutional contract, or legal notice will prevail. If no version is designated, EOSIA Health should designate the governing version before publication.

30. Contact

EOSIA Health / MyQCM Aljazayr
General: contact@myqcmdz.com
Legal: legal@myqcmdz.com
Privacy: privacy@myqcmdz.com
Security: security@myqcmdz.com

A question about this document? Write to us at contact@myqcmdz.com